New Websites & Hosting Service Terms
Updated 26/10/23
In the interest of a strong partnership and successful campaign, we have outlined the responsibilities and requirements of our agreement below. These Service Terms are subject to the General Terms and each individual term applies unless agreed otherwise in your Contract.
New Websites
Our services
As your digital marketing partner, we will carry out our services with a reasonable standard of care. You will be assigned a Project Manager, who will guide you through the following stages of the New Website service:
Requirements
Your Project Manager will discuss the requirements for the design and functionality of your website with you. We will then plan your new website exactly to the specifications of your brief, where possible.
Testing & Launch
We will send a live link to you in order to obtain your feedback before setting your new website live.
Please note: Add People have no control over the website platforms used and thus cannot take responsibility for any detrimental effects from actions made by you or these platforms. Also, any requested additional work or support outside the Contract will be subject to additional charges.
Client Responsibilities
In order for us to deliver our services effectively, there are a few specific requirements for you to consider. These requirements are your responsibility and they are essential to making sure that we can deliver our services properly:
Contract
We will need to have one point of contact who will take responsibility for signing off work at various project stages as well as collating and providing any information required.
Access
To facilitate the delivery of our services, you should provide the required access credentials including, but not limited to: DNS access.
Content
You may need to provide content, including imagery, product information and copy. Any required content must be provided upon request. These materials must not infringe on any third-party rights and must not be defamatory, derogatory or otherwise illegal.
Sign-off
You will be given an opportunity to review your website’s build. You must provide complete and comprehensive feedback at each stage within 5 working days and ensure that payments are made for completed stages in order for the next stage to commence.
Please note: any failures to meet these requirements will result in delays in the production of your new website and may also result in additional charges.
Hosting
Our service
As your digital marketing partner, we will carry out our services with a reasonable standard of care.
Setup
We will take care of setting up your hosting on a third-party platform
Please note: Add People cannot take responsibility for any detrimental effects or losses as a result of this service or any actions made by you or the platform provider. Also, any requested additional work that is outside the Contract agreement will be subject to additional charges.
Client responsibilities
In order for us to deliver our services effectively, there are a few specific requirements for you to consider. These requirements are your responsibility and they are essential to making sure that we can deliver our services properly:
Contact
We will need to have one point of contact who will be able to provide relevant access details and technical information.
Access
To facilitate the delivery of our services, you should provide the required access credentials including, but not limited to: DNS access.
Compliance
As part of this Agreement, you must comply with the Terms of the hosting platform, Framer, which can be found here: https://www.framer.com/legal/terms-of-service/.
Please note: any failures to meet these requirements may result in additional charges and delays in the delivery of this service.
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Part of the
Your customers are searching for you.
Get Known Locally
Address
8 Scott Dr, Altrincham, Manchester, WA15 8AB
0161 977 0546
helpdesk@knownlocally.co.uk
